Return Policy
This refund policy outlines the terms and conditions regarding refunds for our paid services, including Individual Course Enrollments and Subscription Plans. Please read this policy carefully before making any purchases or subscriptions.
Individual Course Enrollments:
Altair Academy offers Individual Course Enrollments that provide lifetime access to the enrolled course. Once you enroll in a course, it will be added to your student library, allowing you to revisit and review the course material as many times as you please. Please note that Individual Course Enrollments are non-refundable. We encourage you to make an informed decision before enrolling in a specific course.
Subscription Plans:
Altair Academy provides Subscription Plans that grant you access to all available courses during the subscription period. You can select monthly, as well as yearly, subscription plans, which will automatically renew and charge you again after the specified plan expires. You can always cancel your subscription before your current plan expires to avoid being charged for the next period. We issue no refunds for any subscription plan purchases.
Free Trial Enrollment:
You are able to enroll in the free trial access which last for 48-hours, during which no payment is required. However, we ask for your payment method indication when activating the free trial.
a. Free Trial:
During the 48-hour free trial, you will have full access to all courses within Altair Academy. You are free to explore and utilize the content as desired. It's important to note that you can cancel your subscription at any time during the free trial without incurring any charges.
b. Automatic Payment After Free Trial:
If you choose not to cancel your subscription before the 48-hour free trial ends, your subscription will automatically convert into a paid subscription plan. At this point, you will be charged the applicable subscription fee based on the plan you selected during the free trial activation.
Once the free trial ends, payments made for Subscription Plans are non-refundable. We do not provide refunds for any charges incurred after the free trial period. To avoid charges, please ensure that you cancel your subscription before the free trial expires if you do not wish to continue with the paid plan.
Altair Academy reserves the right to modify, amend, or update this refund policy at any time without prior notice. The updated policy will be effective immediately upon posting on our website.
If you have any questions or concerns regarding this refund policy, please contact our customer support team at info@altairenterprises.com. We will be happy to assist you.
By enrolling in an Individual Course or activating subscription or the free trial of a Subscription Plan, you acknowledge that you have read, understood, and agreed to the terms and conditions of this refund policy.