Customer Support

At Altair Academy, we provide a wide range of on-demand courses meticulously curated and owned by our esteemed instructors. These courses are thoughtfully composed of educational lectures encompassing captivating videos, informative texts, and compelling presentations. In order to foster interactivity and enhance customer satisfaction, instructors may incorporate engaging quizzes and convenient directories to reference additional materials. Our goal is to create an enriching learning experience that meets the diverse needs and preferences of our valued learners.

Altair Academy offers a wide range of payment options tailored to different countries and regions. These options encompass various major debit and credit cards, ensuring convenience for customers across the globe. Accepted cards include renowned providers such as Visa, Mastercard, and American Express. Additionally, Altair Academy accommodates payments through the trusted and widely recognized platform, PayPal.

When it comes to determining if a course is the perfect fit for you, rest assured that there are effective ways to preview its content and make an informed decision before making a purchase. Firstly, you can take advantage of the provided introductory video, which offers a valuable glimpse into the course's instructional style and content, delve into the detailed description or syllabus to gain a comprehensive understanding of the course's topics, learning objectives, and the specific skills it aims to equip you with. Furthermore, we provide extensive information on the instructor's qualifications, diving into their background and professional experience to ensure their expertise aligns with your expectations. Additionally, all of our courses provide a breakdown of chapters or modules, allowing you to assess the course's structure and depth of coverage.

During the course enrollment process, you will be prompted to create a complimentary account. Once you have successfully completed this step, you will gain access to your courses through your personal library, which can be found by clicking on your profile icon. Additionally, a confirmation email containing a direct link to the course will be sent to you for your convenience.

Absolutely! We welcome individuals with relevant experience in space sector or related fields to join our platform as instructors. Whether you are new to course creation or an experienced educator, our dedicated team is prepared to offer comprehensive support throughout the entire process. By partnering with us, you will have the opportunity to reach and make a meaningful impact on the global audience of space professionals and enthusiasts.

With Altair Academy's lifetime access feature, you can enjoy the convenience of logging into your account from any location, at any time that suits you best. This unrestricted accessibility empowers you to revisit course materials, refresh your knowledge, and continue your educational journey at your own pace, even long after the initial completion of the course.

In the event that you encounter any questions pertaining to a paid course during your active participation, we offer convenient solutions to assist you. You can begin by exploring the FAQ section, where you may find relevant answers to address your inquiries. Additionally, our dedicated support team is readily available to provide further assistance. You can reach out to them by filling out the form located above the FAQ section. We are committed to ensuring a seamless learning experience and are here to support you every step of the way.